A familiar voice.
In the places that matter.
Purpose-built experiences for the people you serve and the teams who make every day work.
Senior Living
Companionship, community information and an easier way to reach the team.
Hospitality
A personal concierge in the room, at reception and across your property.
Business
Fewer interruptions, useful conversations and a clear picture of your day.
Stay with people.
Keep the team in sync.
With the Ophelia Staff Pin, a spoken request becomes a task your team can receive, acknowledge and follow through.
More presence. Clearer follow-up.
Coordinate resident requests, daily activities and practical assistance while keeping colleagues informed.
From room request to service.
Housekeeping, guest requests and room service reach the right employee, with the room number and details attached.
Your team’s voice connection.
Receive. Acknowledge.
Update. Follow up.
Receive & respond
Hear requests through the pin and acknowledge them by voice.
Track each request
Keep the room, task, responsible team and progress together.
Follow up
Get reminders for outstanding requests and pass on the next step.
Keep managers informed
Review pending work, completed services and shift handovers.
- Received
- Assigned
- In progress
- Completed
Managers see what still needs attention.
One Ophelia.
Many ways to help.
Your tools. Your permissions.
One natural conversation.
Companion
Conversation, memory games, daily activities and a familiar presence.
Concierge
Property information, guest requests and services delivered by your team.
Receptionist
Answer calls, book appointments and capture messages and summaries.
Real-time avatar
A lifelike face and natural voice, responding as you speak.
Proactive memory
Remember preferences, set reminders and follow up on what matters.
Multi-LLM intelligence
Match different requests with the reasoning they need.
Multilingual
Welcome people and continue the conversation in their language.
RAG · Your knowledge
Answer from your menus, documents, schedules and service information.
MCP · Connected actions
Turn requests into bookings, messages and updates in connected tools.
Human when needed
Pass a request to the right person, with the context to help.
Low latency
Fast, responsive exchanges that keep the conversation flowing.
Integrations
Connected to your hotel.
Ophelia reads from your systems, writes into them, and reaches your teams on the devices they already carry.
Property management
Dining, spa & bookings
Hotel operations
Guest communication
Connected to your community.
Ophelia keeps residents company, reaches the care team, and fits the systems your community already runs on.
Care & resident records
Daily life
Family & communication
Care team
One voice layer across
your entire operation.
Bring requests, teams and business tools into the same conversation. Ophelia carries the context from the first question to the next action.
Ask
Find the information that matters now.
“Which guest requests are still open?”
Act
Give the right task to the right team.
“Send room 407’s request to housekeeping.”
Update
Record progress and keep people informed.
“The towels are delivered. Close the request.”
Trust belongs in every conversation.
Your operation.
One conversation away.
Start with the requests your team handles every day. We’ll shape the devices, information and workflows around them.