1. Acceptance of Terms
AUDIOFOS is operated by ASHEL AI LLC. These terms govern our website, demos and services that incorporate them. You agree to them when you accept them. You must have authority to act for your organization. An accepted order or separate written agreement prevails if its terms conflict with these.
2. Service Description
AUDIOFOS combines connected devices with Ophelia, our SI assistant, to support conversations, information, bookings and service coordination for hospitality, senior living and businesses. Features depend on the agreed setup. They do not replace medical care, emergency services or required human supervision.
3. User Accounts
Keep your account details accurate and your credentials secure. Manage your authorized users and permissions, and tell us promptly about suspected unauthorized access.
4. Acceptable Use
Use AUDIOFOS lawfully. Do not impersonate others, infringe rights, introduce harmful software, bypass security, access another customer’s information or disrupt the service.
5. Data and Privacy
Our Privacy Policy explains how personal information is handled. Business customers must provide required notices and obtain necessary permissions for their deployment. Any applicable data processing agreement governs processing on their behalf.
6. Platform Integrations
Connecting a PMS, CRM, calendar or other system authorizes AUDIOFOS to use the access you grant to provide configured features. You must have permission to connect it. External providers remain responsible for their own services and terms.
7. SI Agent Actions
Our SI agents, powered by Ophelia, help guests, residents and teams find information, request services, arrange appointments and coordinate bookings or orders through enabled systems.
You are responsible for the information, instructions, permissions and workflows you approve, including actions authorized to run automatically and any required staff approvals. The establishment remains responsible for fulfilling requests, bookings and orders.
Where legally permitted, AUDIOFOS is not responsible for losses caused by customer or third-party information errors, misuse, unauthorized instructions or external failures beyond our reasonable control. Any AUDIOFOS liability remains subject to Section 10.
8. Subscription and Billing
Your accepted order sets out device ownership, prices, taxes, payment dates, subscription duration, renewal, cancellation, returns and warranties. Pay the agreed charges on time. Renewal requires the disclosures and agreement required by law.
9. Intellectual Property
AUDIOFOS and its licensors own the software, branding and designs. You may use them within your agreed service scope. You retain your rights in your own content.
10. Limitation of Liability
Where legally permitted, AUDIOFOS excludes liability for indirect or consequential losses, including lost profits or business opportunities. For business customers, total liability is capped at fees paid for the affected services in the 12 months before the event giving rise to the claim, unless otherwise agreed in writing.
These limits cover claims involving errors, omissions, delays or actions. They do not cover fraud, willful misconduct, gross negligence or any responsibility or consumer right that cannot legally be excluded or limited.
11. Service Availability
Services depend on connectivity and may require maintenance or updates. We give advance notice of planned interruptions where practicable. Services are supplied as available, subject to written commitments, device warranties and mandatory legal protections.
12. Termination
You may end your subscription under the terms of your accepted order. We may suspend or terminate access for unlawful use, material breach, overdue payments or security threats, with notice and an opportunity to resolve the issue where practicable. When termination takes effect, access ends; applicable refund and data rights remain.
13. Changes to Terms
We may revise these terms for future use. We will announce material changes and obtain further agreement where required. Changes do not override an existing signed agreement without the agreement needed to amend it.
14. Contact Information
Nevada law applies, subject to mandatory local protections. Business disputes belong in the state or federal courts serving Clark County, Nevada. Consumers retain any mandatory right to their local courts.
contact@audiofossolutions.com
ASHEL AI LLC · AUDIOFOS
732 6th St STE N
Las Vegas, NV 89101, United States